Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
About Union Point Embroidery
Elevate Your Brand Today
Transform Your Vision with Custom Embroidery Solutions
Join us in creating unique, high-quality embroidered products tailored to your needs.
Experience the difference with our professional services, designed to meet the demands of government agencies, schools, and corporate clients. Let us help you stand out with our exceptional embroidery solutions.
Our Commitment to Quality Services
1
Why Choose Union Point Embroidery?
Expertise
2
Our Custom Embroidery Process
Process
3
Serving Diverse Clientele in Atlanta
Clientele
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Quality Assurance in Every Stitch
Quality
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Your Trusted Partner for Branding
Partner